Category: Blog

Kindness as a Competitive Advantage

I was in Boston just after the new year walking my dog Muffin on the Esplanade, a beautiful park that runs along the Charles River. Muffin is always interested in the many geese who frequent the area and I do my best to steer her well clear of them. But on this day, having just […]

The Gift of Coaching

When a cynic asks, “What if we train them and they leave?” winning organizations respond, “What if we don’t train them and they stay?” — Peter Drucker   I had a conversation with a potential client last week. It was about their CMO — he isn’t working out. The CMO was hired out of a […]

When It’s Broke, Fix it

I had coffee the other morning with “Elaine.” (Have you noticed how much coffee I drink? ?) She had recently moved into a C-suite position with a biotech — she was already wondering if she made a mistake. The problem is not the job itself or the people she works with as individuals. It’s the group […]

The Value of Difficult Conversations

I had several recent experiences, all of which reinforced the idea that sometimes, we are literally one good conversation away from fixing a potentially large problem. Experience #1: A C-level executive confided in me that he was thinking of leaving his job. He said that his boss (the CEO) didn’t seem to care or pay […]

Choosing Among Exceptional Candidates

It was just a few weeks ago (it feels like years!) when Vice President Harris was faced with a challenge: Who to choose as her running mate? Many names were floated and the good news for Harris was that all the serious contenders were well qualified. Not all in the same way of course – […]

Don’t Leave Onboarding to Chance

When I was young, I was always happy whenever a friend invited me to their house for dinner. Even back then, I was endlessly curious about humans and it was fun to get a behind-the-scenes look at another family. But I was always a little bit nervous, too — every family has its own way […]

Threading the Hiring Needle (To Get What You Want)

I had a conversation this morning with Richard (not his real name) concerning a job offer he just received. He wanted to know my thoughts. For the past five years, Richard has been at a large company and currently has an Executive Director title. The offer is for a position with the same title, the […]

Saying Goodbye Before It’s Good Riddance

My car died on me last week. It slipped out of gear and I couldn’t get it back into drive. So there I was, stranded, in the middle of the road. Fortunately, it was a quiet street and it didn’t take long for the tow truck to show up. Still, it was unexpected. It’s a […]

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